FREQUENTLY ASKED QUESTIONS (FAQ) - Revision history

User at 17:01, 29 October 2024

2024-10-29T17:01:50Z

User at 16:59, 13 July 2022

2022-07-13T16:59:03Z

User at 23:06, 21 December 2021

2021-12-21T23:06:53Z

User at 23:05, 21 December 2021

2021-12-21T23:05:21Z

User at 13:52, 24 March 2021

2021-03-24T13:52:01Z

User at 13:10, 24 March 2021

2021-03-24T13:10:26Z

User at 19:17, 16 December 2020

2020-12-16T19:17:28Z

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User at 00:10, 12 December 2020

2020-12-12T00:10:24Z

User at 18:18, 11 December 2020

2020-12-11T18:18:37Z

User at 18:02, 11 December 2020

2020-12-11T18:02:57Z

@@ Line 30: / Line 30: @@
 <h4>Q: How can units be healed?</h4>
-<div>A: '''[[UNITS|Units]]''' heal automatically at '''[[ADVANCED MECHANICS|daychange]]''', 15% of their missing health. Ground units heal when they are stationed on your own territory, air units heal when they are operating from one of your '''[[BUILDINGS|airbases]]''' and sea units heal anywhere on sea. You can also heal your units manually with gold via the corresponding button in the army bar. This is only possible if your units are currently not locked in '''[[COMBAT|combat]]'''.</div>
+<div>A: '''[[UNITS|Units]]''' heal automatically at '''[[ADVANCED MECHANICS|daychange]]''', 1/7th of their missing health. Ground units heal when they are stationed on your own territory, air units heal when they are operating from one of your '''[[BUILDINGS|airbases]]''' and sea units heal anywhere on sea. Units can even heal during combat in that way.
 <h4>Q: How is province morale calculated and how can I increase it?</h4>

@@ Line 11: / Line 11: @@
 <h4>Q: How do I win the game?</h4>
-<div>A: You need to conquer '''[[PROVINCES|provinces]]''' until you reach enough '''[[VICTORY CONDITIONS|victory points]]''' (VP) to trigger the victory condition. The amount of points you need is shown in the '''[[NEWSPAPER|newspaper]]'''. It is usually 45% of all victory points on the map if you are playing alone or 65% of all victory points if you are playing in a '''[[COALITIONS|coalition]]''' (the sum of VPs per player in the coalition is used). Both coalitions and solo players share th same '''[[RANKING|ranking]]''', so the game can only end either in a coalition victory or in a solo victory, but not both. After you win (or at any time you want) you can play more game rounds in different scenarios, using different countries.</div>
+<div>A: You need to conquer '''[[PROVINCES|cities]]''' until you reach enough '''[[VICTORY CONDITIONS|victory points]]''' (VP) to trigger the victory condition. The amount of points you need is shown in the '''[[NEWSPAPER|newspaper]]''' and in the Victory progress panel. It is usually 45% of all victory points on the map if you are playing alone or 65% of all victory points if you are playing in a '''[[COALITIONS|coalition]]''' (the sum of VPs per player in the coalition is used). Both coalitions and solo players share the same '''[[RANKING|ranking]]''', so the game can only end either in a coalition victory or in a solo victory, but not both. After you win (or at any time you want) you can play more game rounds in different scenarios, using different countries.</div>
 <h4>Q: I’ve purchased resources on the stock market, the money was deducted but no resources were added?</h4>

@@ Line 200: / Line 200: @@
 <h4>Q: What are the requirements for getting a custom roleplaying / tournament round created by the support staff?</h4>
-<div>A: Normally players are only allowed to create the scenarios which they have access to with '''[[HIGH COMMAND|High Command]]'''. But exceptions can be made to create bigger maps for the purpose of community tournaments or roleplaying rounds. In general there has to be proof that at least 50% of the map slots will be filled by players (e.g. by providing a sign-up list). If you can ensure this, please talk to the support team about specifics.</div>
+<div>A: Normally players are only allowed to create the scenarios which they have access to with a '''[[HIGH COMMAND|Premium Account]]'''. But exceptions can be made to create bigger maps for the purpose of community tournaments or roleplaying rounds. In general there has to be proof that at least 50% of the map slots will be filled by players (e.g. by providing a sign-up list). If you can ensure this, please talk to the support team about specifics.</div>
 <h4>Q: How many players are needed to make the map ranked?</h4>
@@ Line 208: / Line 208: @@
 <div>A: Normal games rounds can only be joined until the 7th day of game has passed, as long as they have open slots left. '''[[GAME MODES|Event scenarios]]''' only start when they are full, so this question does not apply to them. </div>
-<h4>Q: What benefits does a premium account (High Command) give?</h4>
+<h4>Q: What benefits does a Premium Account give?</h4>
-<div>A: Head over to the [[HIGH COMMAND|'''High Command''']] page to get an overview.</div>
+<div>A: Head over to the [[HIGH COMMAND|'''Premium Account''']] page to get an overview.</div>
 <h4>Q: What are the rules to trading provinces with other players? Why can’t I trade more?</h4>

@@ Line 14: / Line 14: @@
 <h4>Q: I’ve purchased resources on the stock market, the money was deducted but no resources were added?</h4>
-<div>A: In general '''[[RESOURCES & MARKET|resources]]''' are never lost, there is always an explanation for it. If you had '''[[UNITS|units]]'''/'''[[BUILDINGS|buildings]]''' in the build queue ('''[[HIGH COMMAND|High Command]]''' membership required) at the time of your resource purchase, the bought resources will be spent to start producing the units/buildings in the queue instead of being added to your stock. There is also the possibility that your game client was not connected to the game server anymore at that moment, making the interface show wrong information. A reload of the game usually fixes this, with your money or the resources being added to your account.</div>
+<div>A: In general '''[[RESOURCES & MARKET|resources]]''' are never lost, there is always an explanation for it. If you had '''[[UNITS|units]]'''/'''[[BUILDINGS|buildings]]''' in the build queue ('''[[HIGH COMMAND|Premium Account]]''' membership required) at the time of your resource purchase, the bought resources will be spent to start producing the units/buildings in the queue instead of being added to your stock. There is also the possibility that your game client was not connected to the game server anymore at that moment, making the interface show wrong information. A reload of the game usually fixes this, with your money or the resources being added to your account.</div>
 <h4>Q: How can I increase my resource production?</h4>
@@ Line 141: / Line 141: @@
 <div>A: Sometimes it takes a while before an unlocked '''[[STATISTICS & ACHIEVEMENTS|achievement]]''' reward becomes available due to technical limitations. Please wait at least 24 hour before contacting support about this issue.</div>
-<h4>Q: Why am I unable to create a game even though I have High Command?</h4>
+<h4>Q: Why am I unable to create a game even though I have a Premium Account?</h4>
-<div>A: Creating own game rounds is only possible in the desktop version. If you can’t create games there you have either not reached level 11 or you don’t have an email address '''[[SETTINGS|set]]''' for your account, or you have no '''[[HIGH COMMAND|High Command]]''' anymore. You can also only create 1 game per month.</div>
+<div>A: Creating own game rounds is only possible in the desktop version. If you can’t create games there you have either not reached level 11 or you don’t have an email address '''[[SETTINGS|set]]''' for your account, or you have no '''[[HIGH COMMAND|Premium Account]]''' anymore. You can also only create 1 game per month.</div>
 <h4>Q: How long do game rounds last?</h4>
 <div>A: If game rounds are not won earlier there is a '''[[VICTORY CONDITIONS|time limit]]''' at which point they are ended, with the player or '''[[COALITIONS|coalition]]''' having the most '''[[VICTORY CONDITIONS|victory points]]''' winning. The time limit depends on the size of the map. Scenarios with a low player count or small map size have a limit of 5 weeks, medium type Scenarios usually have a limit of 7 weeks, and big Scenarios usually have a limit of 10 weeks. Durations of '''[[GAME MODES|event scenarios]]''' can deviate from this, and Dominion type maps currently have no limit at all.</div>
-<h4>Q: Which maps can I create with High Command?</h4>
+<h4>Q: Which maps can I create with a Premium Account?</h4>
-<div>A: Europe - Clash of Nations (22 players), Europe - Road to War (12 players), 1939 - Blitzkrieg (10 players)</div>
+<div>A: Europe - Clash of Nations (22 players), Europe Road to War (12 players), 1939 - Blitzkrieg (10 players)</div>
 <h4>Q: Why do I get redirected to the support form every time I try to log in?</h4>

@@ Line 39: / Line 39: @@
 <h4>Q: How does patrolling with aircrafts work?</h4>
-<div>A: Aircraft sent on a '''[[ARMY CONTROLS|patrol]]''' are protecting an area of the map from enemy '''[[COMBAT|attacks]]''' and also grant vision over that area. When an enemy unit enters the blue patrol circle it will be attacked repeatedly when the patrol timer reaches zero. Attacked enemies defend and damage your aircraft as well. The patrol timer ticks down to zero every 15 minute and your aircraft will deal 50% of its normal damage, while also receiving 50% of the enemy’s defensive damage in return. If multiple enemy armies are within the circle, all of them will be attacked with the damage values divided and spread out accordingly. If a patrol circle overlaps with an enemy patrol circle, both patrolling aircraft will attack each other as well. Additionally, patrolling aircraft defend against every aircraft that is attacking another army within the patrol area. When the patrol timer reaches zero there is also an '''[[ESPIONAGE|espionage]]''' snapshot created for the armies within the patrol circle, meaning you will keep seeing them until the next daychange even when you move your aircraft away. You can abort your patrol at any time. If you move your patrol destination to another point within the flight corridor (the red cone originating from the airbase) then your aircraft travels straight to the new destination without flying back. If the new location is outside of the flight corridor, then the aircraft has to land at the airbase first before traveling to the new location. If the aircraft has to rebase to another airbase to reach the new destination it also has to refuel at the new airbase before proceeding to the new destination.</div>
+<div>A: Aircraft sent on a '''[[ARMY CONTROLS|patrol]]''' are protecting an area of the map from enemy '''[[COMBAT|attacks]]''' and also grant vision over that area. When an enemy unit enters the blue patrol circle it will be attacked repeatedly when the patrol timer reaches zero. Attacked enemies defend and damage your aircraft as well. The patrol timer ticks down to zero every 15 minute and your aircraft will deal 50% of its normal damage, while also receiving 50% of the enemy’s defensive damage in return. If multiple enemy armies are within the circle, all of them will be attacked with the damage values divided and spread out accordingly.
 <h4>Q: Why are conquered provinces transferred to my ally/coalition member?</h4>

@@ Line 187: / Line 187: @@
 <h4>Q: The other player has to be a cheater, there is no other way he/she can have so much!</h4>
 <div>A: Cheating in the game is not possible. Actions have to be verified by the server, so players cannot give themselves unlimited amounts of resources and such. It is of course possible that the other player spent gold to get ahead, which is allowed. It is also possible that the other player is just playing very well, which might look incomprehensible at first to newer players. There are also some advanced mechanics that veteran players use when micromanaging their troops from time to time. Call of War is a complex game and there is much to learn, this Wiki and the community will help you with that!</div>
 <h4>Q: What are the requirements for getting a custom roleplaying / tournament round created by the support staff?</h4>

@@ Line 2: / Line 2: @@
 <div>Gameplay related questions.</div>
 <h4>Q: The game is overwhelming, how should I start?</h4>
-<div>A: Read the Beginner’s Guide: How to Play here in the wiki, which gives you tips how to proceed on your first days. Consult the wiki for every new menu or game aspect you try to learn, but take your time. If you have specific questions you can also ask in the help chat or in the forums.</div>
+<div>A: Read the Beginner’s [[GUIDE: HOW TO PLAY|'''Guide: How to Play''']] here in the Wiki, which gives you tips how to proceed on your first days. Consult the Wiki for every new menu or game aspect you try to learn, but take your time. If you have specific questions you can also ask in the help chat within the game or in the [https://forum.callofwar.com/index.php?board/6-questions-and-answers/ '''Questions & Answers forums'''].</div>
 <h4>Q: Why are enemy armies shown with question marks?</h4>
@@ Line 33: / Line 33: @@
 <h4>Q: How is province morale calculated and how can I increase it?</h4>
-<div>A: Province morale is updated at daychange. It increases or decreases by 15% of the difference between current morale and target morale. The target morale is calculated by subtracting or adding all morale influences from a baseline of 102% (so that a province can reach 100%), with a maximum achievable morale of 100%. For example: If there is a negative influence of -30 and a positive influence of +10, the morale will climb or fall until it reaches 82% morale. There are many different influences, for example the expansion factor (negative) when conquering a lot of provinces or the presence or Propaganda Offices (positive). Building Propaganda Offices is usually the best way to improve province morale long term. You can also increase it at any time using gold via the respective button in the province bar. Head over to the morale article to learn more.</div>
+<div>A: Province morale is updated at daychange. It increases or decreases by 15% of the difference between current morale and target morale. The target morale is calculated by subtracting or adding all morale influences from a baseline of 102% (so that a province can reach 100%), with a maximum achievable morale of 100%. For example: If there is a negative influence of -30 and a positive influence of +10, the morale will climb or fall until it reaches 82% morale. There are many different influences, for example the expansion factor (negative) when conquering a lot of provinces or the presence or Propaganda Offices (positive). Building Propaganda Offices is usually the best way to improve province morale long term. You can also increase it at any time using gold via the respective button in the province bar. Head over to the '''[[MORALE & UPRISINGS|morale]]''' page to learn more.</div>
 <h4>Q: Why can’t I produce new units in a province?</h4>
@@ Line 51: / Line 51: @@
 <h4>Q: I don’t understand the outcome of a fight.</h4>
-<div>A: There are many different factors playing a role in combat. For example the maximum amount of units being able to deal damage in an army is capped at 10. There is also a random factor of +/-20% influencing the end result. If you want to understand combat in detail, please visit the Combat article. In the game you can also click on the info button in the army interface, which provides the combat stats of an army as well as some helpful tips about combat.</div>
+<div>A: There are many different factors playing a role in combat. For example the maximum amount of units being able to deal damage in an army is capped at 10. There is also a random factor of +/-20% influencing the end result. If you want to understand combat in detail, please visit the '''[[COMBAT|Combat]]''' page. In the game you can also click on the info button in the army interface, which provides the combat stats of an army as well as some helpful tips about combat.</div>
 <h4>Q: My units are fighting the enemy but nothing seems to happen, why?</h4>
@@ Line 75: / Line 75: @@
 <h4>Q: How does Espionage work?</h4>
-<div>A: Espionage allows you to deploy spies in order to reveal enemy armies as well as country information or to sabotage enemy provinces on daychange. You can also defend your nation from enemy espionage or use agents (gold actions) to retrieve information immediately. Head over to the article about Espionage to learn how this works.</div>
+<div>A: Espionage allows you to deploy spies in order to reveal enemy armies as well as country information or to sabotage enemy provinces on daychange. You can also defend your nation from enemy espionage or use agents (gold actions) to retrieve information immediately. Head over to the '''[[ESPIONAGE|Espionage]]''' page to learn how this works.</div>
 <h4>Q: I played an older version of the game and this is all so different now!</h4>
-<div>A: If you are a player who played Call of War Classic (also called CoW1.0), please check out the article which highlights most of the changes from Classic to the new Call of War version. In general, please read this Wiki to get the most up to date information about how the game is played. We try to keep the Wiki updated as much as possible, but it is possible that we missed something. If you find any outdated information in this Wiki, please notify us in the Call of War forums. </div>
+<div>A: If you are a player who played Call of War Classic (also called CoW1.0), please check out the [[CALL OF WAR CLASSIC|'''Call of War Classic''']] page which highlights most of the changes from Classic to the new Call of War version. In general, please read this Wiki to get the most up to date information about how the game is played in the current version. We try to keep the Wiki updated as much as possible, but it is possible that we missed something. If you find any outdated information in this Wiki, please notify us in the Call of War forums. </div>
 <h4>Q: What are Doctrines?</h4>
-<div>A: Each country belongs to one of 4 Doctrines and can not be changed. Doctrines grant bonuses to units and alter the day on which researches become available. Please check out the article about Doctrines to learn more.</div>
+<div>A: Each country belongs to one of 4 Doctrines and can not be changed. Doctrines grant bonuses to units and alter the day on which researches become available. Please check out the '''[[DOCTRINES|Doctrines]]''' page to learn more.</div>
 <h4>Q: What does popularity with AI nations do, what affects it and how can I increase it?</h4>
@@ Line 186: / Line 186: @@
 <h4>Q: The other player has to be a cheater, there is no other way he/she can have so much!</h4>
-<div>A: Cheating in the game is not possible. Actions have to be verified by the server, so players cannot give themselves unlimited amounts of resources and such. It is of course possible that the other player spent gold to get ahead, which is allowed. It is also possible that the other player is just playing very well, which might look incomprehensible at first to newer players. There are also some advanced mechanics that veteran players use when micromanaging their troops from time to time. Call of War is a complex game and there is much to learn, this wiki and the community will help you with that!</div>
+<div>A: Cheating in the game is not possible. Actions have to be verified by the server, so players cannot give themselves unlimited amounts of resources and such. It is of course possible that the other player spent gold to get ahead, which is allowed. It is also possible that the other player is just playing very well, which might look incomprehensible at first to newer players. There are also some advanced mechanics that veteran players use when micromanaging their troops from time to time. Call of War is a complex game and there is much to learn, this Wiki and the community will help you with that!</div>
 <h4>Q: What are the requirements for getting a custom roleplaying / tournament round created by the support staff?</h4>
@@ Line 198: / Line 198: @@
 <h4>Q: What benefits does a premium account (High Command) give?</h4>
-<div>A: Head over to the High Command article to get an overview.</div>
+<div>A: Head over to the [[HIGH COMMAND|'''High Command''']] page to get an overview.</div>
 <h4>Q: What are the rules to trading provinces with other players? Why can’t I trade more?</h4>
@@ Line 225: / Line 225: @@
 <h4>Q: How do I report a player or a bug, or contact the support team in general?</h4>
-<div>A: While in the game, there is a button to contact the support team in the bottom right menu. Click it to open the support form, in which you can describe your issue. This can be used to report bugs, to report players or to ask questions to our support staff. Try to be as precise as possible and state as much information as you have about this issue, this will make it much easier for the support staff to help you. If you have general questions, try to figure the answers out by reading this wiki first or by asking other players in the forums or in the help chat. On the main page / website there is also a button to contact support in the bottom menu.</div>
+<div>A: While in the game, there is a button to contact the support team in the bottom right menu. Click it to open the support form, in which you can describe your issue. This can be used to report bugs, to report players or to ask questions to our support staff. Try to be as precise as possible and state as much information as you have about this issue, this will make it much easier for the support staff to help you. If you have general questions, try to figure the answers out by reading this Wiki first or by asking other players in the [https://forum.callofwar.com/index.php?board/6-questions-and-answers/ '''Questions & Answers forums'''] or in the help chat within the game. On the main page / website there is also a button to contact support in the bottom menu.</div>
 <h4>Q: How can I become part of the support staff?</h4>
-<div>A: When the support staff is searching for new members, there is usually a recruiting post in the forums or in the news on the Call of War main page, in which you will also find contact information. If no such recruiting post is online you can still contact the staff on your own. Contact persons can change over time, there usually is an up-to-date list of contacts in the Support section of the forums. If you can’t find anything you can also state your desire to join the staff via support ticket, which you can access in the bottom right menu in the game.</div>
+<div>A: When the support staff is searching for new members, there is usually a recruiting post in the forums or in the news on the Call of War main page, in which you will also find contact information. If no such recruiting post is online you can still contact the staff on your own. Contact persons can change over time, there usually is an up-to-date list of contacts in the '''[https://forum.callofwar.com/index.php?board/4-support-team/ Support Team forums]'''. If you can’t find anything you can also state your desire to join the staff via support ticket, which you can access in the bottom right menu in the game.</div>
 <h4>Q: Do Moderators or Game Operators have any special powers ingame?</h4>

@@ Line 1: / Line 1: @@
 <h3>Gameplay</h3>
-Gameplay related questions.
+<div>Gameplay related questions.</div>
 <h4>Q: The game is overwhelming, how should I start?</h4>
 <div>A: Read the Beginner’s Guide: How to Play here in the wiki, which gives you tips how to proceed on your first days. Consult the wiki for every new menu or game aspect you try to learn, but take your time. If you have specific questions you can also ask in the help chat or in the forums.</div>
@@ Line 116: / Line 116: @@
 <div>A: There is a snapping feature in the game when issuing new commands. When an army is within a radius of 5 (for comparison: An artillery has an attack range of 50) to an enemy army or to an enemy province center, the army can jump directly to that position when receiving another command, and skip the remaining travel time.</div>
-=== Account ===
+<h3>Account</h3>
-Account related questions.
+<div>Account related questions.</div>
 <h4>Q: I can’t logout on the mobile app to login with a different account.</h4>
 <div>A: There is no logout button in the app. You’ll have to delete the app and reinstall it if you want to login with another account (keep in mind that having multiple accounts is not allowed). If you want to keep your current account, make sure that you set an account name and password in your account settings before deleting the app, otherwise you won’t be able to login to that account anymore.</div>
@@ Line 151: / Line 151: @@
 <div>A: The green names in the chat are usually Moderators or Game Operators , sometimes also Developers. Moderators are on the watch that the terms of service are followed in the chat. Sometimes they also just play the game and chat normally like a player. When they give instructions, please follow them.</div>
-=== Technical ===
+<h3>Technical</h3>
-Questions on technical problems.
+<div>Questions about technical problems.</div>
 <h4>Q: What does the “Server state differs from client” message mean?</h4>
 <div>A: This can happen sometimes when there is a data mismatch or connection issue between your game client and the server. It happens more often if you keep the game open in the background for a while. Reloading the game usually solves this problem.</div>
@@ Line 172: / Line 172: @@
 <h3>Miscellaneous</h3>
-Questions on various topics.
+<div>Questions on various topics.</div>
 <h4>Q: Can I disable sound or music?</h4>
 <div>A: Yes, open the game settings in the lower right menu, among other game options you also find toggles to turn off sound or music.</div>
@@ Line 200: / Line 200: @@
 <div>A: Head over to the High Command article to get an overview.</div>
-<h4>Q: What are the rules to trading provinces with other players? Why can’t I trade more?
+<h4>Q: What are the rules to trading provinces with other players? Why can’t I trade more?</h4>
 <div>A: You can only trade 4 provinces per game before receiving a province in return. Once you receive a province from another player you can trade one more yourself, and so on. You can only trade one province per day. Trading provinces is only allowed after day 7.</div>